Introduction

At Bivarlo (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect when you visit bivarlo.com, how we use it, and your rights regarding that data.

By using our website or placing an order, you agree to the collection and use of information as described in this policy. If you do not agree, please refrain from using our site.

This policy applies to all information collected through our website and any related communications (email, phone, etc.).

Information We Collect

We collect information you provide directly to us, as well as data collected automatically when you browse our site.

Information you provide:

• Name, email address, phone number, and shipping/billing address when placing an order
• Payment details (processed securely — we do not store full card numbers)
• Account credentials if you create a customer account
• Messages and inquiries sent via email or contact forms

Information collected automatically:

• IP address, browser type, and operating system
• Pages visited, time spent on site, and referring URLs
• Cookie and tracking data (see our Cookies section below)
• Device identifiers and general geographic location

How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including shipping and payment confirmation
• To communicate with you about your order status, returns, or support requests
• To send promotional emails and newsletters (only with your consent)
• To improve our website, product offerings, and customer experience
• To detect and prevent fraud, unauthorized access, or illegal activity
• To comply with legal obligations and enforce our terms

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

• Service providers: Shipping carriers, payment processors, and email platforms that help us operate our store (e.g., Stripe, WooCommerce, shipping partners)
• Legal requirements: When required to comply with applicable law, court orders, or government requests
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction
• Protection of rights: To protect the rights, property, or safety of Bivarlo, our customers, or others

All third-party service providers are contractually required to handle your data securely and only for the purposes we specify.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.

Types of cookies we use:

• Essential cookies: Required for the website to function (e.g., shopping cart, login session)
• Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
• Marketing cookies: Used to deliver relevant ads and track campaign performance

You can control or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of our website. By continuing to use our site, you consent to our use of cookies as described above.

How Long We Keep Your Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting requirements.

• Order and transaction data: retained for up to 7 years for tax and legal compliance
• Account information: retained as long as your account is active or as needed to provide services
• Marketing data: retained until you opt out or request deletion

When data is no longer needed, we securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete data
• Deletion: Request that we delete your personal data (“right to be forgotten”)
• Opt-out: Unsubscribe from marketing communications at any time
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to processing of your data for certain purposes

To exercise any of these rights, contact us at contact@bivarlo.com. We will respond within 30 days. We may need to verify your identity before fulfilling certain requests.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption for all data transmission, and payment information is processed through PCI-DSS compliant payment providers.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of every website you visit. This policy applies solely to information collected by bivarlo.com.

Children’s Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately at contact@bivarlo.com and we will take steps to delete such data.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website after any changes constitutes your acceptance of the updated policy.

Last updated: March 29, 2026

Privacy Questions?

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us. We are available Monday through Friday, 9 AM – 5 PM EST.